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Gopabandhu Choudhury College

Ramachandrapur, Jajpur, Odisha (A NAAC Accredited 'B' Grade College)

Grievance Redressal Cell

Fair and Transparent Resolution of Student Concerns

Grievance Redressal Cell
The Grievance Redressal Cell is committed to providing a fair and transparent mechanism for addressing student concerns and maintaining a positive campus environment.

1. Committee Structure
- Senior faculty members
- Student representatives
- Administrative staff
- Legal advisor
- Counseling expert
- External member

2. Grievance Categories
- Academic concerns
- Administrative issues
- Infrastructure problems
- Student welfare
- Financial matters
- Personal concerns

3. Resolution Process
- Complaint registration
- Initial assessment
- Investigation
- Committee review
- Action implementation
- Follow-up

4. Support Services
- Counseling support
- Legal guidance
- Academic assistance
- Administrative help
- Financial advice
- Personal support

5. Communication Channels
- Online portal
- Email system
- Physical complaint box
- Direct meetings
- Helpline service
- Mobile app

6. Awareness Programs
- Regular workshops
- Student orientation
- Faculty training
- Information sessions
- Digital campaigns
- Feedback collection

The Grievance Redressal Cell ensures a fair and transparent resolution process for all student concerns.

Key Features

Transparent resolution process
Multiple communication channels
Confidential handling
Time-bound resolution
Regular follow-up
Student representation
Legal guidance
Counseling support
Digital complaint system
Feedback mechanism

Important Documents

Date Description File
2024-03-15 Grievance Redressal Policy Download
2024-02-20 Complaint Procedure Download
2024-01-10 Resolution Guidelines Download